The Fine Print |
Payment Processing: We use PayPal to process our online payments. PayPal offers you the
option of secure online payments using the credit card of your choice, debit card or e-check whether
or not you have a Paypal account. Since the transaction is between you & PayPal, we never have
access to your financial information. We've been customers of PayPal ourselves for over five years.
However, we also recognize that many folks aren't comfortable with PayPal. If you fall into this
category but wish to make a purchase, please email us direct at
customerservice@citrusavenuecollectibles.com and let us know. We will be happy to make
arrangements with you for acceptance of bank or U.S. Postal Service money orders.
Shipping & Handling: You have two shipping options, so please read on. We normally ship using
USPS Priority Mail and we ship within two business days of receiving your completed payment
(weekends and holidays excluded). Our shipping & handling charges are as follows:
California orders will be subject to 9.25% sales tax.
However, if you wish to purchase one or two small, lightweight items, feel free to send an email with
the item numbers & descriptions and we will be happy to quote shipping & handling based on
USPS First Class rather than Priority Mail rates. ALL items, regardless of shipping method, are
securely packed. You can send your email to customerservice@citrusavenuecollectibles.com. If the
quoted price for First Class shipping & handling is acceptable to you, we will then invoice your email
address via Paypal.
To Our International Customers: Please feel free to use the "Add to Cart" buttons on our site but
first please read the following: We ship all international orders via International First Class Mail; the
shipping charges are the same as reflected in the table above. All prices quoted are USD. Due to
unreliable mail service, however, we DO NOT ship to Italy. We process international orders through
Paypal only. Any refunds on international orders are processed through Paypal only, as a credit,
and may take from 5-7 business days to complete (sorry, that's Paypal's time period, not our's).
Again, if you have questions please drop us a line at
customerservice@citrusavenuecollectibles.com.
Returns: We want you to be happy with your purchase. Please remember, these are not new
items. We make every effort to be sure our items are in good condition and that their descriptions
are clear and accurate.
If you wish to return an item please let us know within three days of receiving the item by emailing us
at customerservice@citrusavenuecollectibles.com. We will process your refund provided that the
item is returned to us within 7 days following your email notification. Returned items must arrive
back to us in the same condition in which they were shipped. The method of shipping is, of course,
up to you. If the item is returned in the same condition as when shipped to you, your refund will be
for the full amount of your payment and issued as either a bank money order or a credit to your
Paypal account, your choice.
option of secure online payments using the credit card of your choice, debit card or e-check whether
or not you have a Paypal account. Since the transaction is between you & PayPal, we never have
access to your financial information. We've been customers of PayPal ourselves for over five years.
However, we also recognize that many folks aren't comfortable with PayPal. If you fall into this
category but wish to make a purchase, please email us direct at
customerservice@citrusavenuecollectibles.com and let us know. We will be happy to make
arrangements with you for acceptance of bank or U.S. Postal Service money orders.
Shipping & Handling: You have two shipping options, so please read on. We normally ship using
USPS Priority Mail and we ship within two business days of receiving your completed payment
(weekends and holidays excluded). Our shipping & handling charges are as follows:
California orders will be subject to 9.25% sales tax.
However, if you wish to purchase one or two small, lightweight items, feel free to send an email with
the item numbers & descriptions and we will be happy to quote shipping & handling based on
USPS First Class rather than Priority Mail rates. ALL items, regardless of shipping method, are
securely packed. You can send your email to customerservice@citrusavenuecollectibles.com. If the
quoted price for First Class shipping & handling is acceptable to you, we will then invoice your email
address via Paypal.
To Our International Customers: Please feel free to use the "Add to Cart" buttons on our site but
first please read the following: We ship all international orders via International First Class Mail; the
shipping charges are the same as reflected in the table above. All prices quoted are USD. Due to
unreliable mail service, however, we DO NOT ship to Italy. We process international orders through
Paypal only. Any refunds on international orders are processed through Paypal only, as a credit,
and may take from 5-7 business days to complete (sorry, that's Paypal's time period, not our's).
Again, if you have questions please drop us a line at
customerservice@citrusavenuecollectibles.com.
Returns: We want you to be happy with your purchase. Please remember, these are not new
items. We make every effort to be sure our items are in good condition and that their descriptions
are clear and accurate.
If you wish to return an item please let us know within three days of receiving the item by emailing us
at customerservice@citrusavenuecollectibles.com. We will process your refund provided that the
item is returned to us within 7 days following your email notification. Returned items must arrive
back to us in the same condition in which they were shipped. The method of shipping is, of course,
up to you. If the item is returned in the same condition as when shipped to you, your refund will be
for the full amount of your payment and issued as either a bank money order or a credit to your
Paypal account, your choice.
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| Thank you for visiting Citrus Avenue Collectibles, Vista, California E-mail us at customerservice@citrusavenuecollectibles.com |
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